There has been a slight delay due to recent COVID-19 pandemic shutdowns that are out of our control, but rest assured your order is on its way! Tracking Numbers are taking a bit longer that usual to update and we appreciate your patience.
It normally takes 3-7 business days for us to process your order to be ready for shipment. Please note that this does not include holidays and weekends.
US: 10-20 days, Free standard shipping for any order.
International: 20-30 days, Free standard shipping for orders of more than $49 in value
We offer a full refund if the order is cancelled within 24 hours of your purchase. You shoulder submit a help Ticket from Contact Us once you decide to cancel the order. For Orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee. We will NOT accept order cancellation request if the orders have been shipped.
We’re bummed if you’re not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition.
1. Get in touch with our customer service representative by sending us a ticket in your account. Indicate which item(s) you would like to return and the reason for your return. 2. Place the item(s) in the original packing and seal the parcel securely. 3. Drop off you package at the local post office. 4. Once we receive your package, we will promptly process an exchange or issue a refund to your account in accordance to our return conditions.
If you decide an item is not right for you, you can contact us for returns within fourteen (14) days after receiving your items.
The following items are not eligible for returns or exchanges: Bikinis, Tankinis, One-Piece Swimwear and Lingerie.
Items returned must be in their original, unused condition with the original packaging. Item that are worn, damaged, washed or altered in any way will not be accepted for returns
Items sent back without first contacting our Customer Service representative will not be accepted. Please note the address indicated on the packaging slip is not our return address. Items sent there will not be accepted for returns.
You will be responsible for any return shipping cost.
Your refund will be processed after we receive your returned package. For customers who paid by PayPal, your refund will be processed in 2 days after receipt of your package. For customers who paid by credit card, your refund will be processed in 7 days after receipt of your package.
If a return item is shipped internationally, mark as “RETURNED GOODS” to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs. Unless otherwise agreed upon, the refund will be processed through the same payment method of the original purchase. We will notify the buyer if the product or packaging is found used or damaged as we reserve the right to deduct any depreciation in value when refunding the product.
If you wish to return the items to the nearest return address, please contact our customer service first time，we will get back to you within 24 hours.
Service E-mail : email@example.com
ONLY SUPPORT 2.4G IP WIFI,CAN NOT SUPPORT 5G WIFI RUTER
Smooth Pan and Tilt Monitoring
Just slip your finger on screen to make the camera rotate UP/Down/Left/Right ( Horizontal 355°,Vertical110 °),monitoring anywhere you want
ICSee APP Simple Connection Remote View
HD 1.0MP/2.0MP/3MP(720P/1080P/1536P) resolution for options
Easy to Install,Put it anywhere
ONLY SUPPORT 2.4G IP WIFI,CAN NOT SUPPORT 5G WIFI RUTER.
It takes minutes to install,Support desk,wall,ceiling installationplug and play.just connect it to power then set it through mobile APP
Built-in microphone and speaker,bring you real-time two-way audio.No matter how far away,you can use it to talk with your family remotely anytime.
Clear Day & Night Vision
Equipped with high power LED lights, more than 10m IR distance,24 hours monitoring ,the Surveillance Camera shows clearly during the day in color, and at night with infrared illumination is excellent and clearly visible in b/w.
Motion Detection & Email Alert
When abnormal activities is detected,the security camera will buzzing and sent real-time movement alert to your phone app,email and record in the sd card .
Widely Used for Indoor:Home,Store,School.etc
Support Micro SD Card recording and playback (up to 128G);
Remote Monitoring on Phone APP (iOS/Android) & PC Software CMS
Free APP(ICSee) can be downloaded and installed on smartphones(IOS/Android) ,videos can live viewed and playback from remote locations whenever you want and wherever you are.
Support multiple online users to view remotely at same time
By inputting your family member’s ICSee account number and send the share link to them to invite them to view videos remotely,the security camera allows up to 10 mobile phones to connect at same time through WiFi(2.4GHz).
What’s in the box for the 1536P /1080P/720P Surveillance Cameras With WiFi?